Deputy Chief Information Officer

Deputy Chief Information Officer

Job Ref: 126698
Category: Information Technology
Department: INFORMATION TECHNOLOGY
Location: 50 Water Street, 7th Floor, New York, NY 10004
Job Type: Regular
Employment Type: Full-Time
Hire In Rate: $300,000.00
Salary Range: $300,000.00 - $315,000.00

Empower. Unite. Care.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

About NYC Health + Hospitals

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers.

Position Overview

MetroPlusHealth is seeking a Deputy Chief Information Officer (DCIO). This position will serve as a Senior IT manager and report directly to the CIO. The DCIO will work directly with all levels of IT staff.

This administrative and technical role is suited for a candidate with prior healthcare/health payer knowledge and experience. This individual needs to possess strong leadership and interpersonal skills, and be passionate about the wellbeing of our members, staff, and community. The successful candidate for this position will have to tackle muti-faceted problems requiring a creative mindset to find innovative solutions across the IT Department. They will also have to manage vendor relations, staffing, and the overall coordination of day-to-day operations as well as complex initiatives.

Our goal with the Deputy Chief Information Officer position is to improve the experience of our members, employees and coworkers, vendors, and neighbors throughout the City.

Work Shifts

9:00 A.M – 5:00 P.M

Duties & Responsibilities

esponsible for leading the successful implementation of the HealthEdge Platform, a key initiative to transform healthcare operations and modernize MetroPlusHealth’s core business process.

Strategic planning, execution, and oversight of the HealthEdge implementation, including program governance, cross-departmental coordination, and collaboration with technology ad business teams.

Ensure alignment with organizational goals, industry best practices, and regulatory requirements, while promoting operational excellence and innovation.

Collaborate with members of the executive team to identify ways IT can assist the company in achieving business and financial goals

Identify new IT developments and technologies; anticipate resulting organizational modifications

In collaboration with the CIO, ensure that IT and network infrastructure adequately support the company’s computing, data processing, and communications needs

Ensure compliance with government regulations that apply to systems operations.

Leverage healthcare knowledge/experience to support IT initiatives

Drive the continuous development and implementation of IT practices across MetroPlusHealth

Provide leadership to IT staff

Serve as an IT representative with MetroPlusHealth and the community

Manage day-to-day operations

Create and maintain relationships with external entities

Maintain the IT budget

Review and recommend changes to policies, procedures, and processes

Ensure IT initiatives are running according to schedule and budget

Plan and organize IT functions, delegating appropriate functions and responsibilities to IT staff or the appropriate Project Manager

Monitor that IT positions are staffed with capable staff who possess skills and training to perform their assigned duties

Communicate with internal and external project stakeholders

Ability to take on addtional tasks as needed.

Minimum Qualifications

Bachelor’s Degree in Computer Science or a related technical discipline; and

10+ years in a senior IT leadership role; and

2+ years of healthcare-related experience; or

An equivalent combination of education, technical certifications or training, and work experience

Professional Competencies

Communication, including excellent written and oral communication skills

Problem-solving skills

Leadership and management

Multi-tasking

Patience and understanding

Empathy

Customer focus

Critical thinking

Relationship management

Strategic planning

Finance and budgeting

Project management

Organization and prioritization

Work within timelines, resource constraints, and with ever shifting priorities

Integrity and trust

Functional/technical skills

Willingness to contribute to and work towards establishing a culture of transparency.

#LI-Hybrid

#MPH50

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week

Retirement Savings and Pension Plans

Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts

Loan Forgiveness Programs for eligible employees

College tuition discounts and professional development opportunities

College Savings Program

Union Benefits for eligible titles

Multiple employee discounts programs

Commuter Benefits Programs