Front Desk Position at our Daycare/Boarding Facility

Job Description

Job Description

Benefits:

• 401(k)
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Join the Pack at Dan’s Pet Care

Position Overview: Step into the bustling heart of our amazing pet care facility. At the front desk of Dan's Pet Care, you're not just a receptionist – you're the linchpin of our daily operations. Join a dedicated team, dedicated to offering unparalleled care and services to pets and their families. We are on the hunt for a multi-talented, organized individual with a passion for customer service and pets.

Key Responsibilities:

General Duties:

• Be the welcoming face and voice of our facility: manage phones, address inquiries, and ensure a warm, welcoming environment.
• Undertake regular laundry checks, assuring cleanliness and prompt availability of essential items.

Client Services:

• Diligently verify the completion of add-ons and special requests, ensuring top-tier services to our clients.
• Craft and dispatch detailed report cards, offering insights into the pet's stay and services availed.

Outtake Procedures:

• Streamline the client checkout experience, ensuring a smooth process and lasting positive impressions.
• Compile comprehensive visit reports documenting the nuances of each dog's stay or activities.
• Act as a reliable backup for the outtake procedure, stepping in when necessary.

Administrative Duties:

• Ensure prompt and accurate closure of daily invoices.
• Dispatch essential confirmations to our clients, ensuring clarity and transparency.
• Send out detailed visit reports to respective clients, painting a vivid picture of their pet's stay.

Breaks:

• Display adaptability by covering for "Player 3" or another designated colleague during their breaks when called upon.

What We're Looking For:

• Dexterity: Manage multiple tasks and demands with grace and efficiency.
• Communication Skills: Stellar verbal and written communication skills to ensure positive interactions.
• Experience: Prior front desk or client service experience is an advantage.
• Team Player: The ability to work collaboratively with diverse teams.

Why Join Dan's Pet Care:

• Cutting-Edge Facility: Operate at the forefront of a state-of-the-art pet care environment.
• Inclusive Team: Be part of a close-knit team passionate about pet care excellence.
• Growth Opportunities: Benefit from opportunities to grow and learn in a dynamic workspace.
• Rewarding Experience: Relish the joy of brightening a pet owner's day with top-notch service.

* Incomplete applications that have not responded to all screening questions will not be considered for review by our team.

Equal Opportunity Employer

Who You Are

• Dog Lover Extraordinaire: Your passion for animals shines through in everything you do.
• Experience Preferred, Not Required: Previous experience in dog handling, pet care, or related fields is a plus, but not necessary. A willingness to learn is essential.
• Strong Communicator: You can effectively share information with pet parents, teammates, and management.
• Team Player: Collaboration is second nature to you, and you thrive in a fast-paced environment.
• Eager to Learn: You’re excited to expand your knowledge of dog behavior, training, and health.

What We Offer

• Competitive Pay & Benefits: Rewarding you for the vital work you do.
• Career Growth: Opportunities to advance in the rapidly expanding pet care industry.
• Professional Development: Access to training programs, certifications, and workshops.
• An Inspiring Workplace: Work in a clean, well-equipped, and welcoming facility where every detail is designed with care in mind.
• Unmatched Job Satisfaction: Few roles are as fulfilling as bringing joy and safety to the lives of dogs and their families.

Join Our Mission to Raise the Bar in Pet Care