Help Desk Level 2
- Windows 7,10,11
- Windows Server 2012, 2016, 2019, 2021
- Systems administration including Active Directory, Windows Group Policy
- Troubleshooting DHCP, DNS, file, and print services
- Solid knowledge of TCP/IP networking
- Solid knowledge of Microsoft MS Office 365
- Experience with RDP and Citrix
- Experience with Remote Management Tools
- VLANS, Routers (VPN, VOIP systems is a plus)
- Citrix
Minimum: 2 years of experience
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