Quality Assurance Coordinator

POSITION SUMMARY

The Quality Assurance Coordinator supports daily food safety and quality activities within the production facility. This entry-level role assists with QA documentation, routine checks, product testing, and GMP monitoring to ensure compliance with EFCO’s food safety and quality programs. This position works closely with the QA team, Production, Sanitation, and other departments to help maintain EFCO’s standards and certifications.

ESSENTIAL DUTIES & RESPONSIBILITIES

- Support EFCO’s food safety and quality initiatives by following all GMPs, SOPs, and safe work practices.

- Assist with daily QA activities, including but not limited to monitoring production processes for compliance with procedures, conducting quality checks, document review and completing records.

- Perform routine plant walkthroughs to monitor cleanliness, GMPs, and safety observations.

- Report any potential contamination, quality concerns, or unusual activity to QA Management immediately.

- Maintain document control for food-safety-related forms, logs, and SOPs.

- Support internal audits by gathering documentation and conducting preliminary observations.

- Participate in food safety and quality training.

- Assist with customer complaints by pulling records and supporting investigations.

- Provide backup support to QA Technicians and perform basic laboratory tasks, including dry mix baking (training provided).

- Perform other QA-related duties as assigned.

REQUIRED SKILLS & QUALIFICATIONS (ENTRY LEVEL)

- Bachelor’s degree or equivalent required.¨NBSP;

- Professional demeanor, commitment to high standards, and a positive, enthusiastic approach to work.

- Availability to work extra hours and flexible shifts.

- Strong attention to detail and ability to follow written and verbal procedures.

- Good leadership, communication skills and ability to work effectively with team members.

- Basic computer skills (Word, Excel, Outlook).

- Ability to learn new processes and food safety principles.

- Ability to work independently after training.

- Strong sense of ownership and willingness to learn.

- HACCP/ SQF Certification is a plus.

PERFORMANCE EXPECTATIONS

The QA Coordinator is expected to support EFCO’s commitment to food safety, quality, and regulatory compliance by completing assigned tasks accurately and upholding EFCO’s quality culture.

INTENT & FUNCTION OF JOB DESCRIPTIONS

Job descriptions outline essential responsibilities and qualifications but are not all-inclusive. Duties may be modified or assigned as needed. Job descriptions do not constitute an employment contract. EFCO Products Inc. maintains at-will employment.

You should be proficient in:

• Quality Inspection Experience
• Food and Beverage Manufacturing
• Pharmaceuticals

Machines & technologies you'll use:

• Coordinate Measuring Machine (CMM)
• Calipers and Micrometers
• Quality Control Software