Tiffany & Co. Specialist, Global Learning & Development
- Support team in creating seamless execution of virtual and in-person learning programs that create engaging, inclusive, and impactful learner experiences.
- Prepare program materials, facilitator resources, research, and multimedia content that enhance the effectiveness of learning experiences.
- Partner with the team to continuously refine and enhance learning content, resources, and participant materials to meet evolving business and learner needs.
- Support the facilitation of selected workshops and learning experiences, contributing to a positive and engaging participant experience.
- Draft clear and professional communications to participants, leaders, and HR partners while managing enrollment, attendance tracking, and program administration.
- Coordinate the nomination process, ensuring a streamlined and positive participant experience through effective communication and stakeholder follow up.
- Maintain accurate program data and utilize participation, engagement, and effectiveness metrics to generate meaningful insights and recommendations.
- Support feedback collection and evaluation processes, helping identify opportunities to strengthen learning outcomes and program impact.
- Partner in delivering Essence of the Blue Box , Tiffany's flagship immersion experience for Senior Leaders, ensuring a seamless and memorable participant journey through exceptional coordination and execution.
- Serve as a key liaison with vendors and external partners, effectively managing schedules, contracts, payments, logistics, and operational details to bring learning experiences to life.
- Support engagement, inclusion, volunteer, and Employee Resource Group initiatives, contributing to experiences that strengthen connection, participation, and employee belonging across the organization.
- Prepare for Global Learning & Development monthly zone calls by ensuring thoughtful agenda planning, clear communication, follow up messaging and meaningful knowledge sharing across regions.
- Maintain accurate learning records, completion tracking, and reporting while identifying opportunities to enhance processes, improve efficiency, and strengthen learning operations.
- Support budget administration activities, including expense tracking, reconciliations, and forecasting, ensuring accurate and timely financial management for both Global Learning & Development and DEIB.
- Bachelor's degree in Human Resources, Business, Education, Organizational Psychology, Communications, Hospitality or a related field.
- 3-5 years of experience in learning & development, talent development, Human Resources, hospitality and event coordination, employee experience, or a related field.
- Experience supporting the delivery of learning programs, workshops, leadership development initiatives, or employee engagement experiences.
- Strong organizational skills with exceptional attention to detail and follow-through.
- Proven ability to coordinate events, programs, and complex logistics while maintaining high standards of quality and accuracy.
- Strong written and verbal communication skills with the ability to engage a variety of stakeholder groups.
- Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, high-performance environment.
- Proficiency with collaboration and productivity tools, including SharePoint, Excel, Miro, presentation software, and related platforms.
- Collaborative mindset with the ability to build trusted relationships across functions, levels, and regions.
- Experience facilitating or co-facilitating workshops, meetings, or learning experiences.
- Familiarity with adult learning principles and learning program administration.
- Experience creating, adapting, or managing learning materials, participant guides, or training resources.
- Experience within luxury, retail, hospitality, or another client-centric environment.
- Exposure to employee engagement, culture, inclusion, or DEIB initiatives.
- Experience working across global teams and supporting multinational organizations.
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