People Change and Transformation Lead

Maximus
Buffalo, NY
Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The People Change and Transformation Lead will lead on all organisational change that impacts people, working closely with our VP transformation, People Lead-Growth and Head of People Operational Performance this role will manage and coordinate any organisational restructures, all people workstream for contract closure plans and contract mobilisation plans. This role will act as a change agent, leading and supporting organisational change initiatives. Foster a culture of continuous improvement, guiding business leaders and teams through change with a focus on employee engagement, clear communication, and alignment to business goals. Lead and integrate inclusion strategies into all HR initiatives to foster an inclusive workplace culture and ensure opportunities for all employees This role will build on and implement the blueprint for managing change, including TUPE in, TUPE out, consultations, redundancy, onboarding a new contract from startup and new contract with TUPE and recruitment requirements, while continually adapting to evolving business growth and transformation This role is the people link for all organisational change, ensuring we retain key skills required for future business growth. This role will work with colleagues within the People function to identify people resource requirements to ensure there is support from the wider People Operational team to deliver the change programmes.

Specific Accountabilities:

1. Change strategy • Work closely with the Transformation and Change team to support the design and people requirements on organisational change. Contributing to the wider change agenda ensuring interdependencies have been considered • Have oversight of all people related change within Maximus UK to ensure the change is appropriately impacted, identifying any mitigation, risks and solutions

2. Contract closures/transfers • As contracts come to a natural closure or transfer to other suppliers, develop clear plans to manage and consult with colleagues on contract closures/ transfers • Work with operational teams to manage the consultation process • Work with future suppliers in managing and transferring key people data

3. Contract mobilisation • As we are successful in winning new contracts work with the growth team to develop the people mobilisation plans to successfully manage contract go lives • Understanding the organisation structures and working with the operational HR team to identify key talent to support the delivery of the contract • This will include coordinating all people workstream activities and ensuring the resourcing, onboarding, training for the successful start up of the contract • Coordinating the consultation process and any Union and Employee forum engagement • Working closely with the communications team to ensure effective communication is managed to those colleagues joining Maximus • Managing TUPE process, analysing ELI data, managing risks associated with the data

4. Stakeholder engagement • Work collaboratively with key stakeholders to ensure alignment for change and to manage timeframes

5. Growth: • Support the Growth team as required with bid activity, due diligence, TUPE process, mobilisation activity. This could mean leading on bid and growth activity or supporting elements of this work

6. Data led insights: • With all of the above, providing cross Maximus data led insights to work in partnership to develop approach to drive improvement in key people metrics across the business.

7.Technological Enablement: • Ensure all activities focus on technological enablement, assisting managers to self-serve resources where possible using available tools and platforms to enable them to lead and manage their teams effectively using tools and platforms available

Qualifications & Experience:

• Extensive experience as a Senior HR, People partner with a focus on delivering successful change management.

• Proven experience in delivering complex TUPE transfers involving multiple service providers, with a strong focus on public sector environments and stakeholder

engagement.

• Ability to effectively collaborate with senior leadership and influence decision making.

• Experience of using data to inform and support key decision making.

• Experience of managing organisational change and transformation.

• Understanding of talent management, succession planning, and performance management processes.

• Proven ability to manage cross-functional projects and deliver results.

Individual Competencies:

Business acumen: understand company vision, goals and industry landscape

Communication skills: Excellent written and verbal communication to effectively interact with internal and external stakeholders

Analytical: ability to identify trends, analyse trends and identify patterns, measure effectiveness of HR programmes.

Change management: Guiding the business through organisational change, mitigating disruption and adoption of new approaches

Solution focused: identifying and addressing complex HR challenges developing creative solutions and navigating challenging situations •

Collaboration: Works well with cross-functional teams and builds positive relationships.

Detail-Oriented: Ensures accuracy and quality in all deliverables. •

Proactive: Anticipates needs and takes initiative to solve challenges.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary


£

67,500.00

Maximum Salary


£

70,000.00

Posted 2025-09-24

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